The International Patient Department (IPD) of the hospital consists of experienced specialists and physicians dedicated to providing healthcare services to international patients. The IPD expert is responsible for coordinating the presence of international patients in the hospital.
To streamline service delivery, the presence of a dedicated nurse and an IPD expert in the hospital has played a crucial role in facilitating patient admission and treatment.
To ease accommodation and travel concerns for patients and their companions, partnerships with various hotels have been established, significantly reducing their burden.
Additionally, translating hospital documents and forms into Arabic and English has been a key step in safeguarding patients' rights. In this regard, conducting daily surveys among international patients has proven effective in raising awareness about their rights.
A daily visit by an IPD physician to international patients, along with a highly specialized and experienced medical team, is a cornerstone of patient trust in the hospital.